User ID Export¶
This feature lets you export User ID list of audience in CSV format. Exported data can be connect information with offline data for seamless communication, communicate with users on different channels by importing into LINE, chat tools, etc.
Get Started¶
User ID Export is an optional feature. If you wish to use it, please contact us through the live chat on the bottom right of the screen or the sales representative in charge of your account.
Output Specification¶
User ID Export can execute from Audience details.
From the side menu, click [MARKETING]> [AUDIENCE].
From the Audience List screen, select the audience you wish to export.
Click the START EXPORTING button from the Audience Details.
When the 'START EXPORTING' button is pressed, an indicator will appear to show that processing is in progress. When the export is complete, the status and last output datetime will be automatically updated. After the export is complete, 4 links to download the CSV will appear at the bottom of the page, and you can click on it to download the CSV.
Note
It takes about 5~15 minutes to export depending on the size of the number of users in the audience.
The number of CSV files to be output is fixed at four regardless of the number of users, but this may change in the future.
There is no limit to the number of user IDs that can be output to a single CSV file.
If you are unable to download the file after clicking the download link, please reload the screen and try again.
The download link of the output CSV will be deleted after 3 days and cannot be downloaded anymore. You can download the file by running the User ID export again.
If you have started exporting and the status is exporting, the 'START EXPORTING' button will be disabled and cannot be pressed. Please wait for the download link to appear.
If you want to export immediately after creating or editing a new audience, please wait 5 minutes before performing the export. If you do so immediately after creating or editing, the results may not be reflected.
CSV Format¶
CSV should contain the below content without any headers.Only the user ID will be output.
XXXXXXXXX0001
XXXXXXXXX0002
XXXXXXXXX0003