FAQ

• App
  • SDK
    • How to obtain an ADID (IDFA, ADID) for a device?
    • What are the possibilities when sessions do not get uploaded?
    • Example of Remote Config implementation
  • Push Notification
    • Push Notifications aren't delivered. What could be the cause?
  • Event Tracking
    • I don't see any events being uploaded. What could be the cause?
    • Where can I check tracked events?
  • User Profile
    • Where can I check registered user profiles?
    • How to check if a User Profile is registered.
  • WebView
    • Cannot track HTTP page Webview in Android 9 Pie.
  • Miscellaneous
    • Reference information about Apple's App Privacy
• Web
  • Web Message
    • Why doesn’t the message appear in the size that I want?
    • Handling of Values in Event Trigger and Web Message Display Conditions
• General
  • Analytics
    • How long does it take for the data to be processed by the analytics engine?
  • A/B test significant difference display
    • At what point is the data collected that is used for computing the significant difference?
    • The screen hasn’t changed from “There isn’t a significant difference yet”. Is there a rough indication of when it will be completed?
    • Around how many delivery counts is needed to display the results?
    • What is a significant difference?
    • What is a confidence interval?
    • Will the results change if it was determined to have a significant difference?
    • Is it possible to go back to past significant differences?
    • Is it possible to change the significance level used in the confidence interval?
  • Miscellaneous
    • Do I need to ask for the app user's permission to collect data?
    • Can I turn off the notification e-mails from Repro?
    • What marketing feature-related events can be used in delivery target settings?

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