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          • Unlock your account
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Account Lock¶

To prevent unauthorized login, lock your account if you fail to log in a certain number of times within a certain period of time.

Unlock your account¶

You can unlock your account in the following three ways

  • If you forget your password, you can unlock your account by changing your password.

  • When an account is locked, an email containing a link to unlock it will be sent to the account's email address.

  • After a certain amount of time, your account will be unlocked.

Note

  • If you do not know why your account is locked, please contact our support.

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  • Set up Google authentication »

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