Email channel settings¶
When creating a campaign, you must specify which delivery category the email will be sent under. In Repro, these delivery categories are managed as email channels. Before you start sending emails, create the email channels you plan to use in advance.
Note
Even if you do not need to separate delivery categories, specifying an email channel is still required. When you start using email, an ‘All Users’ email channel is created in every project by default. If you do not need to separate deliveries, use the ‘All Users’ email channel.
Create email channels¶
Log in to the admin panel and click [Settings] > [Mail Settings] > [Email channel settings] from the side menu.
Create channels from [Create New] by category, such as coupon announcements and campaign announcements, according to the content you want to send.
All Users channel¶
When you start using email, the ‘All Users’ email channel is created by default. Email addresses that are already registered are stored as subscription statuses in the ‘All Users’ email channel. In addition, when you import email addresses associated with an email channel, that information is reflected in both the specified email channel and the ‘All Users’ email channel. For example, if you upload an email address CSV specifying channel A, the CSV data is reflected in both channel A and the ‘All Users’ email channel. However, this reflection to ‘All Users’ occurs only if the target user does not already have subscription information for the ‘All Users’ email channel.
Associate email addresses with email channels¶
If you send emails using multiple delivery categories, you need to link to Repro which users subscribe to which email channels. You can associate email addresses with email channels when uploading a CSV from the admin panel or uploading a CSV to S3. If you create a new email channel, even email addresses already registered in Repro must be re-imported with that email channel in order to be used as recipients for that channel.
For details, see Linking email addresses to Repro.
Selecting an email channel for a campaign¶
When creating an email campaign, specify the email channel to use for sending. Only users subscribed to the selected email channel are eligible for delivery. For details, see Creating an email campaign.
FAQ¶
Can I specify which email channel an email address is associated with when registering an email address from the SDK?¶
No. When an email address is registered, it is associated with the ‘All Users’ email channel. If you want to additionally associate it with another email channel, use CSV upload from the admin panel or upload via S3. An API for specifying which channel a user subscribes to or unsubscribes from via the SDK is planned to be added around 2026.